#Microsoft 365 business voice setup how to
#Microsoft 365 business voice setup license

Navigate to the Microsoft 365 Admin Center and then click Users > Active Users on the left-hand navigation paneĢ. To assign licenses to users follow the below steps:ġ.

#Microsoft 365 business voice setup license

The first step in the setup process is to ensure that your users are assigned the license requirements that were defined in the Planning & Prerequisites > Licensing Requirements section of this guide. Verify beforehand that they are available in your region by clicking the dropdown at the top of this page. Note that Calling Plans are only available in certain countries and regions.

#Microsoft 365 business voice setup how to

In order to learn how to port numbers to Microsoft and learn about what a port order is, please refer here.

If your organization wishes to keep its existing DIDs, they must be ported over to Microsoft. With Calling Plans, Microsoft will become your PSTN provider. NOTE: If Direct Routing is being used by itself for all calls, the calling plan licenses are not needed.

E5’s includes a phone system and audio-conferencing licensing.

Simplified license counts (Just two licenses to assign to users).

Office 365 E5 with a Calling Plan add-on license.

Dial-in Audio Conferencing is a separate add-on.

Use this when the organization is larger than 300 users and/or when E1/E3 licenses are in use.

Office 365 E1/E3 with the Phone System & Calling Plans add-on licenses.

Includes a phone system, domestic calling plan, and audio-conferencing license.

Use this when the organization is smaller than 300 users and/or when Small Business licenses are used.

Small Business Plan with the Business Voice add-on license.

In order to use Calling Plans with Microsoft Teams, an organization must have one of the following licensing models: Learn how to choose and purchase a Microsoft Calling Plan with this documentation on Calling Plans for Microsoft 365. The Domestic and International Calling Plans both add 3000 domestic minutes each to the tenant pool, but the international plan also adds 1200 minutes to Europe and 600 minutes to all other countries. Microsoft Offers two different calling plans in the United States: Domestic ($12 per user per month) and Domestic & International ($24 per user per month).

No longer paying the SIP provider, SBC licensing, costsĭetermine which Calling Plan license is best for your users.

Additionally, it can be configured where certain destination DID’s use an on-premises SBC for some calls where all others route out using Direct Routing.

Some users in countries where Calling Plans are not available can use direct routing.

Can be used in conjunction with Direct Routing.

Most voice features can be configured in the Teams Admin Center GUI instead of only being able to use PowerShell in a Direct Routing scenario.

Simplified Firewall Configuration, no inbound requirements.

Users are no longer coming into your organization, they are going out over known ports.

Fast setup and provisioning without any user interruption.

When calling plans are used with Microsoft Teams, and organization can see many benefits Calling Plans can be assigned to both Users and Resource Accounts for use with Auto Attendants and Call Queues.īenefits of Calling Plans with Microsoft Teams Calling Plans enable organizations to do this without requiring the customer to have any on-premises infrastructure. This guide will be broken down into three main sections:Ĭalling Plans is Microsoft’s solution to provide connectivity to the Public Switched Telephone Network (PSTN) within Microsoft Teams. NOTE: If your organization is looking at using an on-premises PSTN, refer to my blog on deploying Direct Routing with Microsoft Teams. This guide will go over the steps required to configure your Microsoft 365 tenant to allow your users to make calls using Microsoft Teams without any on-premises infrastructure. With the amazing features of Microsoft Teams such as team collaboration, messaging, and meetings, it is sensible to also have your phone system integrated in one unified application.

With more and more organizations working from home, the need for a single cloud-based phone system is higher than ever.